Documentation for POST api/Customer/{customerDID}/Note

POST api/Customer/{customerDID}/Note

Creates a new Customer Note

Request Information

URI Parameters

Name	Description	Type	Additional information
customerDID	The Customer's DID	string	Required

Body Parameters

CustomerNoteViewModel

Name	Description	Type	Additional information
ID	Unique ID for the note record	integer	None.
CustomerDID	The Customer's DID	string	None.
CustomerNoteCategoryID	The Customer Note Category ID	integer	Required
CorrespondenceTypeID	The Correspondence Type ID	integer	Required
Subject	The Subject or Title of the Note	string	None.
Message	Full Description and Content of the Note	string	None.
OrderID	Order ID the note is associated with, if applicable.	integer	None.
Unresolved	Is the note unresolved	boolean	Required
IsCritical	Is the note critical	boolean	Required
DateCreated		date	None.
CreatedBy		string	None.
DateLastModified		date	None.
LastModifiedBy		string	None.

Request Formats

application/xml, text/xml

Sample:

<CustomerNoteViewModel>
  <ID>1</ID>
  <CustomerDID>sample string 1</CustomerDID>
  <CustomerNoteCategoryID>2</CustomerNoteCategoryID>
  <CorrespondenceTypeID>3</CorrespondenceTypeID>
  <Subject>sample string 4</Subject>
  <Message>sample string 5</Message>
  <OrderID>1</OrderID>
  <Unresolved>True</Unresolved>
  <IsCritical>True</IsCritical>
  <DateCreated>11/03/2025 08:38:28</DateCreated>
  <CreatedBy>sample string 9</CreatedBy>
  <DateLastModified>11/03/2025 08:38:28</DateLastModified>
  <LastModifiedBy>sample string 10</LastModifiedBy>
</CustomerNoteViewModel>

application/json, text/json

Sample:

{
  "ID": 1,
  "CustomerDID": "sample string 1",
  "CustomerNoteCategoryID": 2,
  "CorrespondenceTypeID": 3,
  "Subject": "sample string 4",
  "Message": "sample string 5",
  "OrderID": 1,
  "Unresolved": true,
  "IsCritical": true,
  "DateCreated": "2025-11-03T08:38:28.0236986-05:00",
  "CreatedBy": "sample string 9",
  "DateLastModified": "2025-11-03T08:38:28.0236986-05:00",
  "LastModifiedBy": "sample string 10"
}

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'FormUrlEncodedFormatter' to write type 'CustomerNoteViewModel'.

Response Information

Resource Description

CustomerNoteViewModel

Name	Description	Type	Additional information
ID	Unique ID for the note record	integer	None.
CustomerDID	The Customer's DID	string	None.
CustomerNoteCategoryID	The Customer Note Category ID	integer	Required
CorrespondenceTypeID	The Correspondence Type ID	integer	Required
Subject	The Subject or Title of the Note	string	None.
Message	Full Description and Content of the Note	string	None.
OrderID	Order ID the note is associated with, if applicable.	integer	None.
Unresolved	Is the note unresolved	boolean	Required
IsCritical	Is the note critical	boolean	Required
DateCreated		date	None.
CreatedBy		string	None.
DateLastModified		date	None.
LastModifiedBy		string	None.

Response Formats

application/xml, text/xml

Sample:

<CustomerNoteViewModel>
  <ID>1</ID>
  <CustomerDID>sample string 1</CustomerDID>
  <CustomerNoteCategoryID>2</CustomerNoteCategoryID>
  <CorrespondenceTypeID>3</CorrespondenceTypeID>
  <Subject>sample string 4</Subject>
  <Message>sample string 5</Message>
  <OrderID>1</OrderID>
  <Unresolved>True</Unresolved>
  <IsCritical>True</IsCritical>
  <DateCreated>11/03/2025 08:38:28</DateCreated>
  <CreatedBy>sample string 9</CreatedBy>
  <DateLastModified>11/03/2025 08:38:28</DateLastModified>
  <LastModifiedBy>sample string 10</LastModifiedBy>
</CustomerNoteViewModel>

application/json, text/json

Sample:

{
  "ID": 1,
  "CustomerDID": "sample string 1",
  "CustomerNoteCategoryID": 2,
  "CorrespondenceTypeID": 3,
  "Subject": "sample string 4",
  "Message": "sample string 5",
  "OrderID": 1,
  "Unresolved": true,
  "IsCritical": true,
  "DateCreated": "2025-11-03T08:38:28.0236986-05:00",
  "CreatedBy": "sample string 9",
  "DateLastModified": "2025-11-03T08:38:28.0236986-05:00",
  "LastModifiedBy": "sample string 10"
}